Why Us?

Meet the Leadership Team

Welcome to Xcel Office Solutions. I’m Michael Reid, the “visionary,” and the owner of the company. I’ve poured my blood, sweat, and tears into this operation since 2002. With any luck, I’ll be able to retire one day with all of my hair and a little bit of money.
 
Tom Hackelman is our Director of Sales. Tom is the professional one of the bunch.  He has over 30 years of sales and management experience and pours his knowledge into our sales team every day. Tom is a lifetime learner, a networking ninja, and the master at keeping us all focused (aka herding cats).
 
Together we make up the Leadership Team. Our approaches are as different as our tastes in music, but at the end of the day we have one thing common – we are intensely passionate about serving our customers and committed to doing our best. Every. Single. Day.
OUR MISSION
Our mission is to help Oklahoma business owners succeed by building custom technology solutions that allow them to overcome challenges, drive efficiencies, and capitalize on opportunities.

Core Values

INTEGRITY

Make your mama proud.
We act with honesty, respect, and unwavering candor. We are transparent about our business, celebrating successes, learning from failures, and having fun – together.

CUSTOMER FOCUSED

Be an advocate.
We cultivate authentic relationships with our customers, make every decision with them in mind, provide solutions that drive their success, and deliver experiences that “wow” them.

COMMITMENT

value customers users viewer
Bring your ‘A’ game.
We accept no substitutes for hard work or excuses for “passing the buck.” We expect the best from ourselves and one another, and we hold each other accountable every day.

PROBLEM SOLVER

Find a better way.
We identify, own, and resolve issues, working across departments and doing whatever it takes to overcome challenges. We are rewarded for creating great outcomes.

INNOVATIVE

Think like a boss.
We are driven by curiosity, challenge the status quo, and continuously seek new ways to deliver cutting-edge solutions to our customers. We believe continuous improvement is critical to be the best.

Our Customers Say...

“The relationship we have with the team at Xcel Office Solutions goes beyond customer service; we feel like they are part of our work family.”

Ricky Burns
Professional Firefighters of Oklahoma
“Xcel Office Solutions has been extraordinarily proactive in assessing our needs and providing tailored methods and systems to enable our firm to operate more efficiently.”
Brian Wisenhunt
GSB Architects
“The biggest benefit of working with Xcel Office Solutions is their quick response to issues. We believe they provide better value for the money than any other vendor in the market.”
Will Wright
Baptist General Convention of Oklahoma