Your daily operations rely on the security and reliability of your network, but many businesses don’t have the time, the money, or the IT personnel to effectively and proactively monitor and manage network health. With our all-inclusive Core Server Plus plan, our IT team will act as an extension of your business. Our team will assume the responsibility of monitoring and maintaining your server to keep your business up and running. We’ll also provide your employees the remote and onsite network support they need to solve technical issues quickly and without the frustration, all for a flat, monthly rate.
Around-the-clock network monitoring for your servers that features instant alerts and self-healing capabilities to identify and resolve issues before they impact your business. Includes real-time reporting from a single dashboard for insight into the overall performance of your network.
Immediate, on-demand helpdesk support via phone, email, remote desktop, or customer portal to help your employees overcome technical issues and get back to work as quickly as possible. Our helpdesk staff is made up of friendly, knowledgeable IT professionals located right here in Oklahoma.
Unlimited onsite support when a technical issue requires hands-on attention. We guarantee a response time of four hours or less, and our certified, Oklahoma based IT technicians are experienced at efficiently troubleshooting complex problems to minimize the disruption to your business operations.
Highest level of protection for your business computers from today’s most sophisticated cyberthreats. Includes the prompt installation of critical software updates and security patches in addition to the industry’s leading endpoint protection solution to defend against viruses, trojans, worms, and ransomware.
Proactive network monitoring and management of critical server components that affect your network’s performance and reliability. Includes the monitoring of CPU resources, RAM storage, hard drive capacity, and the temperature and humidity of the CPU and the server room.
Cataloging and organizing an accurate inventory of your business’s on-premise software applications. With visibility into your software including user licenses, usage, and contract expirations, we’ll help you control what is used and how, allocate funds wisely, and reduce costs.
Includes routine and incremental backups (and testing) of up to 1 TB to an external NAS device to ensure you can restore files and systems efficiently in the event of a data loss due to a cyberattack, hardware failure, or natural disaster. Additional storage is available and cloud replication is recommended.
Dedicated, Oklahoma based account manager to serve as your technical advisor and corporate liaison. Our skilled consultants will help you develop an IT roadmap and implement a technology strategy that aligns with your corporate initiatives and will routinely meet with you to stay abreast on your everchanging needs.
Your business relies on its IT infrastructure to operate smoothly, but maintaining a healthy and secure network environment takes more time, resources, and expertise than most businesses are prepared to handle. Get the network support you need without the hassle by outsourcing the management of your server to our qualified team of IT professionals. With Core Server Plus, you’ll get:
Call Xcel Office Solutions today at 405-748-4222 to schedule a technology assessment. We’ll evaluate your current IT environment and provide you with actionable recommendations for improving the security and performance of your network. Then we’ll work with you to develop a long-term technology strategy to help you overcome challenges, streamline operations, and reduce costs. Whether you need assistance with a project or ongoing managed IT services, we’ll customize a solution to meet your needs.