Let our IT team monitor and maintain your server so you can focus on more important things.

Core Server Plus Network Monitoring

Your daily operations rely on the security and reliability of your network, but many businesses don’t have the time, the money, or the IT personnel to proactively monitor and manage network health effectively. With our all-inclusive Core Server Plus plan, our IT team will act as an extension of your business, assuming the responsibility of monitoring and maintaining your server to keep your business running smoothly and efficiently. We’ll also provide your employees the remote and onsite network support they need to solve technical issues quickly and without the frustration, all for a flat, monthly rate.

24/7 Network Monitoring

Around-the-clock network monitoring for your servers that features instant alerts and self-healing capabilities to catch and fix issues before they impact your business. Includes real-time reporting from a single dashboard for insight into the overall performance of your network.

Helpdesk Support

Immediate, on-demand network support via phone, email, remote desktop, or customer portal to help your employees overcome technical issues and get back to work as quickly as possible. Our helpdesk staff is made up of friendly, knowledgeable IT professionals located right here in Oklahoma.

Onsite Network Support

Unlimited onsite network support for when a technical issue requires hands-on attention. We guarantee a response time of just four hours, and our certified IT technicians are experienced at troubleshooting the most complex problems efficiently to minimize the disruption to your business operations.

Endpoint Security

Highest level of protection for your business’ servers from today’s most sophisticated cyber threats. Includes the prompt installation of critical software updates and security patches plus the industry’s leading endpoint protection solution to defend against malware like viruses, trojans, worms, and ransomware.

Network Hardware Management

Proactive network monitoring and management of critical server components that affect your network’s performance and reliability. Includes the monitoring of CPU resources, RAM storage, hard drive capacity, and the temperature and humidity of the CPU and the server room.

Software Management

Cataloging and organizing an accurate inventory of your business’ on-premise software applications. With visibility into your software including user licenses, usage, and contract expirations, we’ll help you control what is used and how, allocate funds wisely, and reduce costs.

Backup/Disaster Recovery

Includes routine and incremental backups (and testing) of up to 1 TB to an external NAS device to ensure you can restore files and systems efficiently in the event of a data loss due to a cyberattack, hardware failure, or natural disaster. Additional storage is available and cloud replication is recommended.

Single Point of Contact

Dedicated account manager to serve as your technical advisor and corporate liaison. Our skilled consultants will help you develop an IT roadmap and implement a technology strategy that aligns with your corporate initiatives and will routinely meet with you to stay abreast on your ever changing needs.

Let our IT team monitor and maintain your server for optimal performance.

Benefits of Outsourcing the Management of your Network

Your business relies on its IT infrastructure to operate smoothly but maintaining a healthy and secure network environment takes more time, resources, and expertise than most businesses are prepared to handle. Get the network support you need without the hassle by outsourcing the management of your server to our qualified team of IT professionals. With Core Server Plus, you’ll get:

Peace of Mind - Around-the-clock network monitoring to ensure optimal performance and reliability of your server
Reduced Costs - All-inclusive technical support for a fraction of the cost of hiring internal IT personnel
Fewer Disruptions - Proactive approach to identify and respond to issues before they impact your business
Easy Budgeting - Fixed monthly rate takes the guesswork out of forecasting and eliminates unexpected costs

Call Xcel Office Solutions today at 405-748-4222 to schedule a technology assessment. We’ll evaluate your current IT environment and provide you with actionable recommendations for improving the security and performance of your network. Then we’ll work with you to develop a long-term technology strategy to help you overcome challenges, streamline operations, and reduce costs. Whether you need assistance with a project or ongoing managed IT services, we’ll customize a solution to meet your needs.