Glenda is the Customer Care Manager and the office matriarch here at Xcel (literally…her son owns the company), and she is committed to taking care of people! Whether it's sharing family recipes or sharing or faith and simple words of wisdom with her co-workers or answering questions and troubleshooting issues on behalf of our customers, this Sunday school teacher with the Southern drawl goes above and beyond to make everyone feel special. Just ask our customers, and they'll tell you. Glenda is the ultimate customer advocate. From answering billing inquiries to collecting meter reads, Glenda is the "go-to" gal for all of their needs.