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IT Support Services for Business
Our approach is simple - we have the right people, performing the right tasks
that results in an overall IT expenditure reduction when compared to other approaches. |
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Are You Looking For Strategic IT Service and Support To Cost-effectively Manage
Growth and Enhance Productivity?
Then you’ve come to the right place.
Xcel IT proactively manages your networks and IT systems, fixing problems
in minutes and dramatically saving you money in the process. We offer flexible
IT services and support that provides you with a much lower total cost and higher
service level than is achievable via other IT support management alternatives.
Does your business rely on computers, networks, servers and other Information
Technology services or products that are outside your core skill set?
Would your in-house IT resources be better utilized on value-adding projects
rather than IT service and support issues? |
Does your company or organization need expert IT help and proactive management
so you can stop ‘putting out fires’ and focus on your core business?
Xcel IT Assurance is a fixed price; proactive, remote computer network maintenance
and monitoring service that gives you the peace of mind that comes with knowing
your IT systems are running like clockwork without the need to call in expensive
technicians to fix every issue.
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The Xcel IT Assurance service includes everything you need to ensure maximum
security and productivity of your IT systems. |
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| Standard Features |
Description |
| Complete Monitoring |
In-depth health performance monitoring of all elements of your business' IT assets |
| Managed Anti-virus |
Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion
Protection. |
| Managed Anti-spam |
80% of all virus are delivered via email. This service offers perimeter protection
preventing unwanted email and spam from reaching your network or users. |
| Managed Backup |
Ensure business continuity through scheduled back-up of critical data and restoration
in the event of data loss. Apply industry best-practices for the protection of
your data against loss through regular on-site backup. |
| Networking Control |
Monitoring and continuing maintenance of your LAN, WAN, domain and VPN |
| Remote Response |
Technicians work remotely on your network to resolve issues |
| PC Watch |
Monitoring the most important attributes of your PCs and responding to issues |
| Security Necessities |
A secured network perimeter, policies and managed virus protection |
| Standard Reporting |
Network health reporting and quarterly reviews with our experts |
| Optional Features |
Description |
| Bundled Support Time |
Customizing additional support to your business needs |
| Remote Backup Solution |
Additional backup and offsite storage options for proper management of critical
data | |
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We Reduce and Contain Your Costs around Technology |
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Xcel IT Solutions is a fast becoming a leader in providing reliable and cost-effective
technology support services to efficiently resolve the complex and persistent
technology issues, frustrations and challenges faced by your business in today’s
ever increasingly complex technology dependant environments.
The people that ask for our help want to reduce and control their costs around
technology and are seeking predictable technology results for a predictable fee.
We adhere to a peer reviewed information technology support approach and
methodology that leverages enterprise level software applications and tools to
properly support your network, infrastructure, desktops, employees and strategic
business initiatives.
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